Universal Consent & Preference Management

Give people control over how their personal data is used.

Capture, manage and synchronise privacy choices across websites, applications and connected business systems.

  • Purpose
  • Preference
  • Identity
  • Synchronisation
  • Evidence
UCPM · Illustrative product view
Preference Center
Unified profileCustomer CC-2048
Identity matched
Purpose preferences
  • Marketing CommunicationsEmail · SMSOpted In
  • Product UpdatesEmailOpted In
  • AnalyticsWeb · AppOpted In
  • Third-Party SharingMarketing partnersOpted Out
Synced destinationsSent in parallel
Latest preference choice

The latest preference choice is synchronized independently to every destination below.

  • CRM
  • Email
  • Marketing
Product overview

Universal Consent and Preference Management (UCPM) is the practice of capturing what a person has agreed to for a specific purpose, then keeping that choice consistent everywhere it matters — website, app, CRM and marketing platform. ConsentCenter UCPM centralises purpose-based consent and preferences, synchronises them across connected systems, and keeps a defensible record of every change.

Consent and preferences

Keep personal-data choices in sync

Capture choices by purpose and channel, then keep CRM, marketing and identity systems up to date.

Outcomes for your team

  • Capture choices by purpose and communication channel
  • Give people one place to update their preferences
  • Synchronise every change and retain its history
Operational workflow
  1. Purpose-Based Preferences

    Capture consent against specific purposes — marketing, analytics, product communication — not one blanket yes or no.

  2. Unified Preference Center

    Give people a single place to see and change every choice they have made, across every channel.

  3. Identity & Matching

    Resolve preferences to the right person across devices and systems, so a choice made once is recognised everywhere.

  4. System Synchronisation

    Push preference changes to CRM, CDP, marketing and identity platforms in real time, so downstream systems never act on stale consent.

  5. Consent History & Withdrawals

    Maintain a full history of what changed, when and why — including withdrawals — as defensible evidence.

Connect when useful

See where Data Mapping could support the next workflow.

Need visibility into where personal data travels?

Consent & Preferences (UCPM)
connects to
Data MappingIn development
Questions, answered

What teams ask about UCPM

Practical answers about scope, setup and how this product fits into a wider privacy program.

Cookie Consent governs what trackers can run on a page. UCPM governs what a person has agreed to for a given purpose, and keeps that choice synchronised across every connected business system — not just the browser.

UCPM is built to push preference changes into CRM, CDP, marketing and identity platforms through connected integrations and APIs.

Yes. The unified preference center shows every purpose-based choice a person has made, with a full history of changes and withdrawals.

Your next step

See how UCPM fits your workflow.

One place for personal-data choices. Bring the systems and privacy job you need to support; we will show you a focused path forward.